RouteNavigator is an all-in-one solution that reduces paperwork for your staff and provides customers with self-help services. Customers can make instant payments, setup auto pay and make changes to their account online without customer service interaction. Customers can also receive real time notices about their services, billing, and more. Meanwhile, you have the flexibility to enforce business processes, automate your billing, and streamline your business.
We come from the refuse hauling industry ourselves, and built RouteNavigator to solve the problems we saw firsthand — juggling routing, billing, dispatch, and customer service across disconnected tools. That perspective is why we call ourselves "Built by Haulers for Haulers": every feature starts from a real operational need, not a spec sheet.
RouteNavigator is entirely cloud-based, so there's no hardware to lease or servers to maintain — it's accessible from any web-enabled device, any time. We ship improvements and new functionality on a weekly basis, responding directly to feedback and feature requests from the haulers who use it every day.