Comprehensive business management solution for Waste and Recycling Companies

RouteNavigator is more than routing, it's an end-to-end cloud based application for your Waste and Recycling Business. It helps you and your employees more efficient serve your customers, better utilize equipment, monitor fleet in realtime, and manage your collection routes.

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How is RouteNavigator different from other waste management applications?

RouteNavigator is a lot more than just routing, it's an end-to-end cloud based application for your waste and recycling business. From order processing, work order management, to fleet monitoring RouteNavigator provides you with one dashboard to manage your entire Waste and Recycling Business.

Customer Service

Track and log all inbound and outbound Customer Service Requests from Customers and Drivers. Ensure that requests are handled in a prompt and efficient manner, and no request goes unanswered.

Track work on each request, and keep a log of those requests indefinitely. Corresponded with customers via e-mail through our inline e-mail client. Pipe e-mail messages back to the Ticket system automatically. You'll no longer need to share a common inbox.

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Route Management

Organize and Route your drivers on Fixed and Dynamic Routes for Residential, Commercial, Roll Off, and Portable Restroom services.

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Phone Integration

Through RouteNavigator's VoIP integration, you can provide a seamless inbound and outbound telephone experience for your customer service users. Dramatically reduce the amount of time they spend identifying and verifying customers, and provide your customer's with more prompt service.

Do you have a service disruption affecting your customers? Automated outbound and inbound communications, including SMS, Telephone, and E-mail notifications to keep your customers informed and managed your inbound call volume.

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Ticket Management

Customer requests can be tedious. RouteNavigator makes provides a uniform, feature rich ticketing system that easily grows with your business. Responding to and addressing your customer's inquiries in a timely and efficient manner is a afterthought with RouteNavigator.

iPhone/iPad App

Provide your drivers with a single application to manage inventory, your fleet, routing static and dynamic routes. Our mobile application provides real-time reporting on route progress, breadcrumb GPS tracks, and ETAs to customer addresses.

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  • Cloud Based

    No expensive hardware to lease, or servers to maintain. RouteNavigator makes it easy. Our application is accessible from any web enabled device any time. Our iOS application provides complete Route and Work Order management for your drivers is easily deployed on your own iOS devices.

  • Constant Updates

    We constantly add functionality, improve existing functionality, and address bugs on a weekly basis. You can rely on a constantly improving application, that responds directly to your feedback and implements suggestions feature requests directly from our clients.

  • Built by Haulers for Haulers

    We come from the refuse hauling industry, and intimately understand the needs of Waste and Recycling Haulers. RouteNavigator is the best solution, and will provide immediate positive impacts on your business.